We are delighted to announce a partnership with Sussex County FA as their official communications partner. Sussex County FA is the not-for-profit governing body of football in Sussex. They grow […]
Start Communications Become Gamma Gold Partner
Start Communications become Gamma’s latest Partner to be awarded Gold status.
The Role of Contact Centres in the Digital Era
We’ve all been there. Waiting in a queue to get through to an agent while repeatedly being told your call is important. Sound familiar?
Contact Centre as a Service (CCaaS) and digital tools such as chatbots and AI have revolutionised customer engagement for those businesses. However, the companies that make it work still emphasise the importance of a customer-centric approach – improved customer experience will gradually nurture loyal customer bases and achieve growth targets.
Still on hold? While you wait, read our blog about the redefined role of contact centres in the digital era.
Comms National Award Winners 2023
The team at Start Communications won again at the Comms National Awards for Best SME UC Solution 2023. The winning solution involved new phones, soft clients, mobile applications, and integration […]
Benefits of FTTP Broadband
FTTP stands for Fibre To The Premises, and it is interchangeably referred to as ‘Ultrafast’ or ‘Full Fibre’ broadband delivering speeds up to 1Gbps. It is a pure fibre connection […]
5 Step Plan To Reconnecting Your Workforce
There is no one size fits all approach when it comes to ensuring your workforce is set up for success. Businesses are faced with multiple challenges to adapt to when […]
Sales and Account Management Team of the Year
Last week we were delighted to win Sales and Account Management Team of the Year at the 2023 Channel Champions Awards. Channel Champion Teams are recognised and awarded at a […]