We are Start Communications – a fast-moving, multi-award-winning business technology services provider. From telecoms to connectivity, we find solutions that make you more efficient. We support organisations of all sectors and sizes with cloud-hosted technologies that give you the agility you need.


The workplace is changing. The office still has its place, but work these days is remote, hybrid and mobile. Businesses need technology that reflects the way we work – dynamic, flexible and collaborative. Using the power of the cloud, that is what we deliver. We provide modern communications solutions, high-speed connectivity and cloud-powered security and CCTV.

Our services meet your needs quickly, and on your terms. Based in Sussex, we are experienced telecoms professionals who are passionate about delivering for our customers. This means we have both the knowledge and commitment to do what is right for you. From your first consultation to installation and service, we are responsive and put customers first.


Business communication has changed a lot, but the phone call remains a vital part of the customer experience you offer. We offer a full range of voice solutions to suit the needs of your business and your customers. From SIP trunking to feature-rich phone systems, we can build and deploy a robust, efficient telephony infrastructure to keep you connected at all times.
As more and more work is done online, reliable, rapid connectivity is a must in modern business. We offer a range of solutions, from FTTP to Ethernet. Our broadband experts consult you and tailor the solution to your business based on what is available in your area. We will make sure you have the bandwidth and speeds you need.
Business mobiles are essential for keeping roaming workers connected. But there is a lot of choice when it comes to tariffs and handsets, and a lot of admin involved in monitoring usage. Our mobile experts will make it easy. Your named account manager will make sure you have the right devices, network and tariff for your business, so you’re not over-paying.
The physical security of your business is paramount. From high-quality CCTV cameras to access control, we offer a range of security solutions to keep you, your business and your team safe. Thanks to the breadth of options and our expertise, we can meet a huge range of security needs for offices, car parks, warehouses and other settings. Our security services are all hosted on the cloud. This makes for easy management, and allows you to access it from anywhere.
In the age of hybrid work, collaboration has to work across locations. We make that easy, with video, voice and instant messaging on one unified communications platform. From quick check-ins to scheduled videoconferences, everything is a click away, giving you the ability to collaborate from anywhere.
We offer high-performance, multi-channel contact centre solutions to help you bring customer service to new heights. Whether it is voice, video, SMS, instant messenger or email, you can connect with customers according to their preference – and all on one platform. This increases your efficiency along with customer satisfaction. Our cloud-hosted contact centre solutions are rapidly scalable, and offer high availability and resilience.


Barnabas and Chestnut Tree House

“It is great to have a such a responsive service, something we have not had in a long time with regards to telephony. Start enabled us to make large yearly savings. Highly recommend.”



“A pleasure to do business with! Start Communications have been brilliant, they've walked us through every step of the process and have been professional, helpful, and transparent the whole way through. The whole project to move from one provider to another was seamless and easy.”


Crawley Football Club

“Very pleased with the service and professionalism shown by everyone at Start Communications throughout the entire install of a new telecoms system here at Crawley Town.”



“The team at Start Communications implemented our solution throughout the business - four different buildings on our one site. From start to finish it’s been a very smooth process - planned, organised, helpful and very personable. The adaptability of the system suits our business and Start suit our business too - everyone we’ve dealt with have been really excellent. Highly recommended.” 


Client stories The Gingerman Restaurants Group

“Start Communications have been professional, proactive and incredibly patient throughout to make sure the systems are tailored exactly to our needs. We are so pleased that we made the move.” 



“I can't recommend Start Communications highly enough. Care for Veterans are a 24/7 service supporting physically disabled ex-Service personnel, and having a reliable service to contact doctors and families is crucial to our operation. Thank you so much for providing a first-rate service which is hard to find.”


Sutton Winson

“We were happy to move our business from a large, local supplier to Start Communications based on their incredible customer service and attention to detail. They've made everything so much easier than it used to be, saving us valuable time, and given us back that personal touch that had been lost with our previous supplier.”



"Start Communications have really taken the time to get to know us as a charity and the support we provide people, they have tailored their approach to suit the needs of our organisation and deliver the services we need while saving us money. Overall the experience has been excellent and we look forward to continuing our relationship."



“Great products and even better service. With us all working from home this year the need for a better telecommunications solution became more important than ever. Wouldn't hesitate to recommend.”



“An exceptionally good and easy company to work with, from start to finish. From the initial consultation, we were filled with confidence in their staff's abilities. The installation went very well and the phone calls to check everything was working perfectly, were very much appreciated. Everything was explained in great detail and face to face meetings were organised quickly to discuss anything that wasn't clear.”



“Really good experience with Start Communications. They have been a pleasure to deal with and their customer service has been effective and fast.”


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our partners


Since our inception we have been finalists and winners of multiple awards. These include nationwide awards for the communication technology industry, as well as business awards in our home county of Sussex. We are very proud to have seen our work recognised by our industry peers.

Comms Business Awards 2024
Channel Champions 2023 Winner
Comms Business Awards 2024
Channel Champions 2023 Winner

blog posts

Read the latest news and views from the Start Communications team.

  • Partnership Announced with Sussex County FA

    Partnership Announced with Sussex County FA

    We are delighted to announce a partnership with Sussex County FA as their official communications partner. Sussex County FA is the not-for-profit governing body of football in Sussex. They grow […]

  • Start Communications Become Gamma Gold Partner

    Start Communications Become Gamma Gold Partner

    Start Communications become Gamma’s latest Partner to be awarded Gold status.

  • The Role of Contact Centres in the Digital Era

    The Role of Contact Centres in the Digital Era

    We’ve all been there. Waiting in a queue to get through to an agent while repeatedly being told your call is important. Sound familiar? Contact Centre as a Service (CCaaS) and digital tools such as chatbots and AI have revolutionised customer engagement for those businesses. However, the companies that make it work still emphasise the…